Seven steps to success - Tried and tested lessons for entrepreneurs

customer-oriented approach, customer service, kielikoutsicrew, tips, translation agency, Uncategorized, customer experience, entrepreneurship, leadership, partnerships

I recently had the pleasure of speaking at the Association of Estonian Translation Companies conference about how I’ve managed to develop my one-woman operation into one of Finland’s largest language service providers. Instead of listing chronologically how it all came about, I decided to talk about the things I’ve learned along the way.

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